Imagine going to a casino, not expecting to “hit it big”, but win just enough money to get you through the next couple of weeks. Imagine never expecting Lady Luck on your side win you randomly decide to play the slots and much to your surprise, hit the jackpot for 42.9 million dollars.
Now imagine having so much excitement, thinking of your future as a multi-millionaire, only for your dreams to be crushed the moment an official tells you you’ve won nothing, because the machine you played was “malfunctioned”.
That’s exactly what happened to Katrina Bookman back in August when she visited the Resorts World Casino in New York.
Katrina’s winnings attracted a huge crowd and like anyone who wins a jackpot, security escorted Bookman from the casino floor for her protection. The plan was for Ms. Bookman to return the next day to collect her winnings. Instead, she received a blow to the chest when she was told her that the machine malfunctioned and that she didn’t win a single thing.
via ABC 7:
“I said what did I win? (The casino representative said,) ‘You didn’t win nothing,’” she recalled.
Bookman said the only thing the casino offered her was a steak dinner.
The New York State Gaming Commission said Bookman’s slot machine malfunctioned. “Malfunctions void all pays and plays,” a warning states on all the slot machines in the casino.
“They win and the house doesn’t want to pay out. To me that’s unfair,” Alan Ripka, Bookman’s attorney said.
Ripka and Bookman believe she should win the maximum allowed on the Sphinx machine, which the casino said is $6,500.
“The machine takes your money when you lose. It ought to pay it when you win,” Ripka stated.
“I feel I should win the max and I will treat him to a steak dinner,” Bookman said.
According to the gaming commission, the casino could not legally award the max pay-out.
The gaming commission said Bookman was only entitled to her winnings: just $2.25.
The slot machine was pulled immediately after the incident, fixed, and put back out on the casino floor, according to the gaming commission.
According to sources, Bookman’s attorney, Alan Ripka, says that this is completely unfair — all the way around. “The machine takes your money when you lose,” notes Ripka. “It ought to pay it when you win.”
Bookman plans to sue the casino, obviously.
The casino mentions that the maximum payout allowed on Katrina’s machine was supposedly $6,500. However, the gaming commission stepped in and said that the casino couldn’t legally pay her anything — given they ruled it as a malfunction. The commission states that they could only give her “winnings”…$2.25.
What would YOU do if you were in this position?